The Digital Minds Programme
Creating a Culture of Innovation in Insurance
Digital Minds is a professional development programme created to support businesses in an ever-evolving, innovation-driven, and digitally complex world.
It’s more than just a training course – it’s a catalyst for transformation within the insurance industry.
The insurance industry is constantly evolving.
What does it take, not only to survive, but to thrive?
Customer-centricity, employee engagement, emerging technology, hybrid working, regulatory changes… Today’s business is a challenging blend of technology, people and knowledge – only a creative, digital approach holds the key to success.
The programme is tailor-made for forward-thinking insurance professionals and brings together business practitioners from many roles and levels within your organisation.
For Delegates
Propel Your Career Forward with the Digital Minds Programme
Whether you’re five years into your career or have been navigating the insurance industry for over two decades, the Digital Minds Programme by EDII is designed to elevate your professional journey. This programme offers a unique opportunity to sharpen your skills, expand your network, and position yourself as a leader in an increasingly digital and innovation-driven landscape.
Why Join Digital Minds?
- Future-Proof Your Skills: Master cutting-edge problem-solving, design thinking, and emerging technology techniques to stay ahead in a rapidly evolving industry.
- Real-World Impact: Apply your learning to real-life industry challenges, providing you with practical experience that enhances your value, regardless of your current role or experience level.
- Collaborative Learning: Engage with a diverse group of professionals, from rising stars to seasoned leaders, fostering rich discussions and valuable insights across different perspectives.
- Strategic Networking: Build connections with like-minded professionals and industry experts who share your commitment to innovation and growth.
- Professional Recognition: Gain up to 30 structured CPD hours accredited by the CII, a testament to your dedication to continuous professional development.
- CII Professional Map Aligned: Benefit from a programme that is fully aligned with the CII Professional Map framework, ensuring that your development is in line with industry-recognised standards and best practices.
No matter where you are in your career, the Digital Minds Programme equips you with the tools and knowledge to lead the future of insurance. Don’t just adapt to change—drive it.
For Leaders
Equip Your People to Succeed in a Rapidly Changing Insurance Landscape
In today’s insurance industry, the pace of change is accelerating, driven by digital transformation and the need for an agile, innovative mindset. The Digital Minds Programme by EDII is designed to empower your people with the critical skills needed to navigate these challenges and position your organisation at the forefront of the industry.
Why Invest in Digital Minds for Your People?
- Future-Proof Your Organisation: Equip your people with cutting-edge problem-solving, design thinking, and emerging technology skills essential for thriving in a digitally transformed and rapidly changing world.
- Cultivate a Culture of Innovation: Support your team in fostering a mindset that embraces agile change and continuous improvement, enabling them to lead and sustain innovation within your organisation.
- Address Real-World Challenges: Empower your people to apply their learning to the specific challenges your organisation faces, turning insights into practical, impactful solutions.
- Foster Cross-Functional Collaboration: Encourage collaboration across roles and levels, enhancing your team’s ability to generate fresh ideas and drive meaningful change.
- Strategic Networking: Enable your people to build connections with industry peers and experts, strengthening your organisation’s capacity to innovate and adapt.
- Professional Recognition: Align your people’s development with up to 30 structured CPD hours accredited by the CII, demonstrating your commitment to their continuous growth.
- CII Professional Map Aligned: Leverage a programme that is fully aligned with the CII Professional Map framework, ensuring your team’s development meets the highest industry standards.
Strong organisations invest in their people, fostering a culture that is ready to embrace and lead in an agile, digitally transformed world. By enrolling your people in the Digital Minds Programme, you’re not just preparing them for the future—you’re empowering them to shape it.
Course Calendar
Booking is now open for the next two programmes. Download the schedules here.
Digital Minds Embed - Cohort 8
Beginning October 2024
Digital Minds Embed - Cohort 9
Beginning May 2025
Our CII Accredited CPD Digital Minds programme is delivered via eight modules and built around the five stages of Design Thinking: empathise, define, ideate, prototype, and test.
Through Digital Minds, delegates gain the opportunity to delve into industry challenges, uncover customer insights, understand the significance of data and critical thinking, and devise solutions centred around customer needs.
The programme follows a hybrid delivery approach, combining in-person and virtual sessions that provide you with a comprehensive and enriched learning experience. Digital Minds has been crafted to support organisations to embed their staff in corporate innovation culture and empower delegates to overcome the challenges of the digital and virtual future.
Build knowledge with a blended learning approach with hands-on experiences, expert teaching, and insights from industry leaders.
Collaborate with like-minded peers and acquire an extensive toolkit of insurance-led design thinking and innovation techniques.
Learn to cultivate transformative solutions and inspire change within the insurance landscape.
Digital Minds empowers delegates with fresh perspectives, renewed motivation, and enhanced skills, enabling them to play a pivotal role in shaping both the industry and the future success of their respective organisations.
Programme Overview
The programme is tailor-made for forward-thinking insurance professionals and brings together business practitioners from many roles and levels within your organisation.
Interactive and collaborative activities with your fellow delegates.
Programme Details
Start Date: October 2024
Duration: 9 Months
Contact Us For Pricing Information
Download The Digital Minds Brochure
What You Will Learn
Embark on a transformative journey to master agile problem-solving, foster an innovative culture, apply design thinking for customer-centric solutions, generate innovative ideas, prototype and test concepts, analyse and prioritise challenges, inspire and influence others, and craft compelling presentations for driving industry-wide innovation.
We welcome delegates from all areas of the insurance industry, from a wide variety of roles, expertise and experience. Previous delegate roles include underwriters, brokers, actuaries, marketing executives, operations managers, product owners, claims handlers, and many more.
Aimed at ambitious business professionals who want to develop their innovative, creative and business-critical skills, check if Digital Minds is for you.
Do you want to:
Hone your creativity, innovation, and business-critical skills?
Be part of a community that has a passion to drive the industry forward?
Understand the hyper-relevant issues affecting our industry?
Explore emerging technology and understand how it is revolutionising the insurance industry?
Collaborate with like-minded market participants?
Develop skills for life?
If you answered YES to any of the questions above, Digital Minds is the perfect programme for you. Don’t delay, places are filling fast!
Testimonials From Previous Delegates
Alistair Blundy, CEO, Skyrisks
“I used to think that innovation was a magic art only understood by a specialist team hidden somewhere in the organisation. Digital Minds is brilliant at making innovation accessible, and it gave me the confidence and skills to drive positive change in the industry.
After the programme I felt empowered to be an intrapreneur. I got involved in a project to harmonise the way we structured data, removing pain points and improving the team’s efficiency. I’m grateful to Digital Minds for this empowerment, which is now more relevant than ever as I’m involved in a startup, where successful innovation is the heartbeat.”
Emma Culham, Regional Manager, National Underwriting Centre UK&I, Chubb
“Digital Minds is a totally unique opportunity. Not only do you get to work alongside a really diverse group of people. You build skills and gain insights that are normally off-limits to our industry. Exploring new technologies, learning how to embrace design thinking, and challenging yourself and others to deliver meaningful change. You learn in the classroom, but everything is really practical, so you can start applying it immediately. It doesn’t stop when you leave the course either, they really encourage you to build your network, putting on interesting talks and providing opportunities to attend EDII alumni events.”
Mark Firman, Head of Business Change & Transformation, Ascot Underwriting Limited
“There were numerous highlights during the programme, but I most enjoyed the group project. This was a real-life challenge for our market, we explored ways of addressing this topic and worked with people from different organisations and in different roles.
This also provided the perfect opportunity to put into practice some of the learnings from each module. I also liked how Digital Minds Alumni were invited in to allow us to test our ideas, present our proposals and gain valuable feedback.”
Clare Lebecq, Group Operating Officer, Specialist Risk Group
“At SRG we specialise in creating innovative solutions to challenging risk transfer questions and we seek to adopt a similar innovative approach to the use of technology. EDII and Digital Minds has helped our colleagues to think creatively about how we can embrace new technology to drive positive change. It has also helped them to think beyond the boundaries of our own organisation through their interactions with like-minded individuals across our profession.”
Digital Minds is designed for:
Underwriters
Marketing & Comms
Project Managers
Actuaries
Data Scientists
Senior Leaders
Brokers
Claims Adjusters
Technology Team
Operations
Learning & Development
Human Resources
And much more
Your Delivery Team
Learn from EDII’s practitioners and leaders who have honed their innovation and design thinking skills over many years. As well as being expert facilitators and educators, our team will bring real-life, hands-on experiences and examples into your sessions.
Caroline Bedford and Jasmine Shell lead the Digital Minds programme, alongside a panel of coaching directors, expert speakers, industry specialists and handpicked trainers from across the market.
Their collective wisdom and unique perspectives ensure a well-rounded and highly engaging educational experience tailored to the evolving needs of the insurance industry.
Caroline Bedford
Chief Executive Officer
Caroline’s passion is developing creativity, capability and confidence in current and future business leaders. Through her 30+ years in industry, Caroline has steered through many technological techniques and trends, delivering innovative projects, programmes, and portfolios worldwide. Caroline has held various digital transformation and people development roles in the insurance industry. Read Caroline’s full bio here.
Jasmine Shell
Innovation Manager
Jasmine is an expert innovator and communications leader. Specialising in innovation techniques and digital collaboration, Jasmine uses her skills to introduce delegates to new approaches. and tools that they can cascade straight away throughout their teams.
Hélène Stanway
Coaching Director
Hélène is an award-winning and highly effective insurance leader with a proven track record in emerging technologies, innovation, operations, data, change, and digital transformation. Her passion for actively combining the human element, design, and innovation alongside technology has enabled companies in the global insurance market to embrace change by achieving their desired strategic goals, improving processes, increasing efficiency, and deploying relevant tools. With a special passion for IoT and Sensor Technology, Hélène is a perpetual learner, driven to help delegates succeed.
Coaching Director
Paul has held multiple leadership roles within the global insurance market. Paul has holistic experience across claims, underwriting, digital distribution, data and analytics, and operations. Paul is especially focused on ‘the voice of the customer’ and helping delegates to deliver customer-centric solutions.
Delegate Organisations
