The Digital Minds Programme

Creating Innovation Champions For Specialty Insurance

Digital Minds is a professional development programme created to support businesses in an ever-evolving, innovation-driven, and digitally complex world. 

 Driven and adapting to innovation trends, Digital Minds is an immersive and up-to-date programme designed to help talented and skilled professionals to support their forward-thinking businesses.

Digital Minds is changing… Sign up to be the first to know.

Digital Minds is designed for:


Marketing & Comms

Project Managers


Data Scientists

Senior Leaders


Claims Adjusters

Technology Team


Learning & Development

Human Resources

And much more

Programme Overview

The programme is tailor-made for forward-thinking insurance professionals and brings together business practitioners from many roles and levels within your organisation.

Interactive and collaborative activities with your fellow delegates.

Individual post-session assignments to put your learning into practice.
A cross-market, comprehensive Action Learning Project (ALP) to address a real-world challenge or opportunity.
Coaching Director-led facilitation and project support.
Access to tools, techniques and frameworks via our delegate portal.
Elective in-person and virtual training sessions.
An end-of-programme showcase to present to your peers, seniors, and industry leaders.
Access to the Digital Minds Alumni Programme, The EDII Think Factory.

Programme Details

Start Date: October 2024
Duration: 9 Months
Cost: £5,950 plus VAT per delegate
15% reduction for 3 or more places per organisation

Our CII Accredited CPD Digital Minds programme is delivered via eight modules and built around the five stages of Design Thinking: empathise, define, ideate, prototype, and test.

Through Digital Minds, delegates gain the opportunity to delve into industry challenges, uncover customer insights, understand the significance of data and critical thinking, and devise solutions centred around customer needs.

The programme follows a hybrid delivery approach, combining in-person and virtual sessions that provide you with a comprehensive and enriched learning experience. Digital Minds has been crafted to support organisations to embed their staff in corporate innovation culture and empower delegates to overcome the challenges of the digital and virtual future.

Build knowledge with a blended learning approach with hands-on experiences, expert teaching, and insights from industry leaders.

Collaborate with like-minded peers and acquire an extensive toolkit of insurance-led design thinking and innovation techniques.

Learn to cultivate transformative solutions and inspire change within the insurance landscape.

Digital Minds empowers delegates with fresh perspectives, renewed motivation, and enhanced skills, enabling them to play a pivotal role in shaping both the industry and the future success of their respective organisations.

Download The Digital Minds Brochure

Digital Minds 2024, reserve your places today!

What You Will Learn

Embark on a transformative journey to master agile problem-solving, foster an innovative culture, apply design thinking for customer-centric solutions, generate innovative ideas, prototype and test concepts, analyse and prioritise challenges, inspire and influence others, and craft compelling presentations for driving industry-wide innovation.

We welcome delegates from all areas of the insurance industry, from a wide variety of roles, expertise and experience. Previous delegate roles include underwriters, brokers, actuaries, marketing executives, operations managers, product owners, claims handlers, and many more.

Aimed at ambitious business professionals who want to develop their innovative, creative and business-critical skills, check if Digital Minds is for you.

Do you want to:

Hone your creativity, innovation, and business-critical skills?

Be part of a community that has a passion to drive the industry forward?

Understand the hyper-relevant issues affecting our industry?

Explore emerging technology and understand how it is revolutionising the insurance industry?

Collaborate with like-minded market participants?

Develop skills for life?

If you answered YES to any of the questions above, Digital Minds is the perfect programme for you. Don’t delay, places are filling fast!

Testimonials From Previous Delegates

Your Delivery Team

Learn from EDII’s practitioners and leaders who have honed their innovation and design thinking skills over many years. As well as being expert facilitators and educators, our team will bring real-life, hands-on experiences and examples into your sessions.
Caroline Bedford and Jasmine Shell lead the Digital Minds programme, alongside a panel of coaching directors, expert speakers, industry specialists and handpicked trainers from across the market.

Their collective wisdom and unique perspectives ensure a well-rounded and highly engaging educational experience tailored to the evolving needs of the insurance industry.

Caroline Bedford
Chief Executive Officer

Caroline’s passion is developing creativity, capability and confidence in current and future business leaders. Through her 30+ years in industry, Caroline has steered through many technological techniques and trends, delivering innovative projects, programmes, and portfolios worldwide. Caroline has held various digital transformation and people development roles in the insurance industry. Read Caroline’s full bio here.

Jasmine Shell
Innovation Manager

Jasmine is an expert innovator and communications leader. Specialising in innovation techniques and digital collaboration, Jasmine uses her skills to introduce delegates to new approaches. and tools that they can cascade straight away throughout their teams.

Hélène Stanway
Coaching Director

Hélène is an award-winning and highly effective insurance leader with a proven track record in emerging technologies, innovation, operations, data, change, and digital transformation. Her passion for actively combining the human element, design, and innovation alongside technology has enabled companies in the global insurance market to embrace change by achieving their desired strategic goals, improving processes, increasing efficiency, and deploying relevant tools. With a special passion for IoT and Sensor Technology, Hélène is a perpetual learner, driven to help delegates succeed. 

Paul Willoughby
Coaching Director

Paul has held multiple leadership roles within the global insurance market. Paul has holistic experience across claims, underwriting, digital distribution, data and analytics, and operations. Paul is especially focused on ‘the voice of the customer’ and helping delegates to deliver customer-centric solutions.


Delegate Organisations