What is the Digital Minds
May 2022 Programme?

The insurance industry is constantly evolving. What does it take, not only to survive, but to thrive? Customer-centricity, employee engagement, emerging technology, hybrid working… today’s business is a harmonious blend of technology, people and knowledge – and a creative, digital approach holds the key to success.

 EDII’s Digital Minds Programme is about challenging the status quo, shaping the future and embracing change with fresh knowledge and vision. Immersive, visual and interactive – the Programme is a unique blend of hands-on tasks focusing on innovation development, human-centred design thinking and problem-solving techniques.

Bringing together business practitioners from insurers, brokers and associations across the industry, Digital Minds equips delegates with new-found perspective, motivation and skills to better shape the industry and their own organisation’s future success.

The programme might not even last a year, but the skills and networks it delivers will last a lifetime – Charlotte Apperley, Claims & Underwriting Deputy Operations Manager, QIC Global

Our syllabus has been designed to deliver a unique combination of innovation, business creativity and design-thinking skills to address today’s challenges. Each session has been designed by market professionals for market professionals, making them realistic and relevant to all commercial and specialty organisations.


The programme is run virtually via a series of live scheduled sessions, making it easily accessible to all delegates.

Learning Objectives

Following the immersive 10-month programme, delegates will be able to: 

Apply creative, agile thinking to their business role and wider organisation

Uncover deep customer and peer insights using design thinking and empathising methods

Apply techniques to turn insights and needs into human-centred solutions

Use ideation techniques to generate suggestions for insurance innovations and business changes

Design and build a variety of prototypes to test business ideas and assumptions

Understand how to critically analyse and prioritise real-life organisational and industry challenges

Influence and inspire others using structured techniques

Showcase their newly acquired skills to an audience of peers, business sponsors and market influencers

Programme Details

The May Cohort:

The core: 10 x virtual training sessions - run from 9:30am – 12.30pm (BST/GMT) once a month

The supplemental: elective, in-person sessions and post-session, comprehensive Action Learning work

The finale: culminating in a showcase presentation to peers, seniors and industry influencers

Programme cost: £4,950 + VAT per delegate

This programme is CII CPD Accredited and accounts for 30 Structured CII CPD Hours.

Who should apply

This programme is aimed at ambitious business professionals who would like to develop their innovation, creativity and business-critical skills, and build their network by working on meaningful projects with people from across the industry.

We welcome delegates from all areas of the insurance industry, from a wide variety of roles, expertise and experience. It’s the perfect place to learn from, and collaborate with, other market participants.

Delegates don’t need to have any digital experience to join us. We create a safe space and provide all the necessary skills to look at problems with digital solutions in mind.

What do we ask of our delegates? Our only requirements are a passion to shape the industry of the future, and a deep commitment to inspire cultural change. Click here to read what previous delegates have to say about our award-winning programme.



The core of the Digital Minds Insurance Market programme is taking themes relevant to the progression of the industry and delivering knowledge and guidance through Action Learning Projects (ALPs).


Themes for Cohort

Our May programme focuses on the following themes that are crucial to the industry’s transformation and evolution:

Artificial Intelligence & Automation

Building a Diverse & Inclusive Next Generation

Customer Centricity

Data Standards & Literacy

Environmental, Social & Corporate Governance (ESG)

New Product Development


Up-Skilling for Future Focus

Ultimately, Digital Minds’ paramount goal and the core value of our programme is to help delegates and their organisations acquire the skills they need to evolve and thrive in a competitive and ever-evolving industry.

Apply now


Our goal is to immerse curious and driven professionals in the latest digital technologies and techniques to empower them to become champions for creative change. Would you like to become a force for good in the market and drive positive change? Good, we need you! But hurry, places are filling up fast …

Reserve your space

Delegate Organisations